Effective Date: 2025
Last Updated: 2025

This Privacy Policy explains how Best Epoxy School collects, uses, discloses, and protects your information when you access our website, purchase online courses, subscribe to our newsletters, or otherwise interact with our services ("Services").

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following categories of personal data:
1.1. Information You Provide Directly
Full name
Email address
Billing information (processed securely by third-party payment processors such as PayPal)
Account login data
Any information you voluntarily submit in forms, surveys, or support requests
1.2. Automatically Collected Information
IP address
Device identifiers
Browser type
Usage data (pages visited, time spent, clicks)
Cookies and tracking technologies (analytics, functional, marketing)
1.3. Information from Third Parties
Payment processors
Email marketing platforms (e.g., Mailchimp, ConvertKit)
Analytics providers (e.g., Google Analytics)

2. We process personal data under the following legal bases:

Performance of a contract: to process your purchase, deliver the course, and provide customer support.

Consent: for marketing communications and optional cookies.

Legitimate interests: to improve our Services, protect against fraud, and maintain website functionality.

Compliance with legal obligations: accounting, tax requirements, regulatory compliance.

3. We use your information to:

Provide access to purchased courses

Manage your account

Send transactional emails (order confirmations, access instructions)

Provide customer support

Improve and personalize the Services

Send marketing communications (only with consent where required)

Conduct analytics, performance monitoring, and advertising (where legally permitted)

4. We may send marketing emails, course updates, offers, and newsletters only if you have opted in, or where legally allowed.

You may opt out at any time by clicking the Unsubscribe link included in every email.

5. Sharing Your Information

We do not sell your personal information.

We may share limited data with:

5.1. Service Providers (Processors)

Website hosting providers

Payment processors

Email delivery services

CRM and automation tools

Analytics tools

Advertising platforms (with proper consent where required)

All processors are bound by data protection agreements (DPAs).

5.2. Legal Compliance

We may disclose information if required by law or regulatory authorities.

6. International Data Transfers

If you are located in the EU/EEA/UK, your data may be transferred to countries outside your jurisdiction, including the United States.

Transfers rely on:

Standard Contractual Clauses (SCCs)

Adequate safeguards

7. Retention of Personal Data

We retain personal data only as long as necessary for:

delivering the purchased course,

fulfilling legal obligations,

maintaining records,

or until you request deletion (subject to legal requirements).

Marketing data is stored until you withdraw your consent.

8. Your Rights (GDPR)

You have the right to:

Access your data

Correct inaccurate data

Request deletion ("right to be forgotten")

Restrict processing

Data portability

Withdraw consent at any time

File a complaint with a supervisory authority

To exercise your rights, email us at mariya.bondarceva.st@gmail.com.

9. Your Rights (CCPA / CPRA – California Residents)

California consumers have the right to:

Know what personal information is collected

Access the data collected about them

Request deletion of their data

Opt out of the sale or sharing of personal information (we do not sell data)

Correct inaccurate information

Non-discrimination for exercising these rights

Requests may be submitted to: mariya.bondarceva.st@gmail.com.

10. Cookies and Tracking Technologies

We use cookies for:

essential website functionality

analytics

personalization

advertising

Users in the EU/EEA/UK will see a cookie consent banner with the option to Accept, Reject, or Customize cookie settings.

You may adjust your cookie preferences at any time.

11. Data Security

We implement reasonable organizational and technical measures to protect your personal data, including:

Encryption

Secure server environments

Access controls

Regular audits

However, no method of transmission over the internet is 100% secure.

12. Children’s Privacy

Our Services are not intended for users under the age of 16.
We do not knowingly collect data from minors.

13. Changes to the Privacy Policy

We may update this Policy from time to time. The “Last Updated” date indicates the latest revision. Significant changes will be notified by email or posted on our website.

14. Contact Information

For questions about this Privacy Policy or your rights, please contact us at:

Best Epoxy School
Email: mariya.bondarceva.st@gmail.com.